Social Media for Customer Service

Lessons on social media for customer service from the Social Fresh panelists from AT&T, Doubletree, Bank of America, Sprint & Rubbermaid.

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Scott Stratten (@unmarketing)’s insights via @Phonebooth at Social Fresh

What I learned during my phone call with Scott Stratten (@unmarketing) during the Social Fresh Charlotte conference.

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Social Fresh Conference: The value of live tweeting

Live tweeting with a hashtag really is a powerful way to increase the value of your experience at a conference and also increase the value that you provide to your followers.

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Media Two Gets Fresh at Social Fresh Charlotte

WOW.  I just spent a good couple of hours going through my notes from yesterday’s very successful and (for me) much-anticipated conference on all things social media.  The sessions ran the gamut.  From “Your Social Media Toolset” to “Social Media for Customer Service” to “Social Media Agencies – A New Model” the information flow was [...]

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Media Two Job Opening: Interactive Designer

If You’re Creative, Throw Your Resume Away Rather Than the Opportunity!

So we frequently get resumes, and I understand that it’s an age-old-tradition, and they’re great to quick snapshot all of your capabilities – but they tell me nothing! They all look the same, and none of them show me your passion, your personality, your creativity… I want to know what makes you, you. So with that – we are showing you the dull and boring job description, but with it, I’d love to here from the talented group in our industry in a unique way, why we should consider hiring you. You can respond at employment@mediatwo.net, or reach out to us socially, or use the good old fashioned USPS – you decide – we’re game! Below is the write up from our Creative Department of what we’re after:

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Facebook Account Security – The Privacy Debate Continues

What exactly does it mean by securing your account and more importantly, why do you need to?

To quote Facebook -

To help keep your Facebook account as safe as possible, we can notify you when your account is accessed from a computer or mobile device that you haven’t used before.

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